Background:

A print company was looking to improve their operations using Lean and Green techniques.

Printer company processes improvement

Situation:

During a routine inspection, excessive materials were found in skips, particularly from changeover and splicing reels. A deeper investigation using A3 problem-solving methods uncovered several root causes:

  • Lack of Maintenance: Equipment was not adequately maintained.
  • Broken Parts: Critical components were malfunctioning.
  • No Standard Work Procedures: Processes lacked clear guidelines.
  • Outdated Service Contracts: Necessary services were no longer active or relevant.

Task:

To resolve the issues discovered in the A3 problem solving

Actions:

To address these issues, the team deployed classic Lean tools:
1. Total Productive Maintenance (TPM): Ensured machines were well-maintained and operational.
2. Job Instruction (JI): Developed standardized work instructions for consistency.
3. Service Contracts: Reinstated and updated contracts to cover machine servicing needs.


Results:

The improvements led to significant gains:

  • 50% Reduction in Lost Time: Faster and smoother operations.
  • 70% Reduction in Lost Materials: Drastic decrease in waste.
  • £4,000 Savings in the First Month: Achieved with a single print machine.
  • £200,000 Annual Savings: Expanded by rolling out the solution across three other print machines.

 

Key Lessons Learned:

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  1. Effective Communication: Clear mission and leadership communication ensured alignment and focus.
  2. Lean Tools Work: Practical application of Lean methods can resolve even complex issues.
  3. Behavioural Change: Success relied on changing daily habits through systems and Leader Standard Work (LSW).
  4. Low-Cost Solutions: Significant improvements were achieved without large investments or “magic wand” projects.