What is Operational Excellence (OpEx)?

Operational Excellence is the effective combination of leadership, people and Lean methods. The goal of Operational Excellence is to provide superior value to the customer through all business and manufacturing processes.

Many organisations just focus on deploying improvement techniques in a segment of their business or at a level within the organisation. Operational Excellence encompasses and aligns all parts of the organisation and is achieved at the end of a Lean management deployment.

The Perfect Process
About The Author
Neil is a highly experienced, qualified Lean expert with over 12 years improving business operations. He has deployed Lean across many different manufacturing and business processes throughout his career.

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